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Patient Service Specialist Simulator
You're a Patient Service Specialist at a California FQHC. The phone rings. The lobby fills. Eligibility letters land in your hands. The day comes at you in interruptions — and how you triage them is the job. Phone vibrates when calls come in.
Patient Calm
Lobby & phone tone
Documentation
Eligibility + intake
Throughput
Calls + walk-ins moved
Composure
Yours after 80 calls
How to play
Works offline. No AI. No login.