Patient Service Specialist Simulator
A Day on the Front Desk
You're a Patient Service Specialist at a California FQHC. The phone rings. The lobby fills. Eligibility letters land in your hands. The day comes at you in interruptions — and how you triage them is the job. Phone vibrates when calls come in.
Patient Calm
Lobby & phone tone
Documentation
Eligibility + intake
Throughput
Calls + walk-ins moved
Composure
Yours after 80 calls
How to play
- → Swipe right or tap right button
- ← Swipe left or tap left button
- If any meter hits 0 or 100, the run ends
- Survive 16 cards to finish well
- 📞 Some cards interrupt you — phone will vibrate
Works offline. No AI. No login.