Your FQHC Learning Hub

6 interactive modules: PPS vs. value, California's FQHC APM and CalAIM, ECM & Community Supports operations, the federal model landscape (MSSP, ACO REACH→LEAD, ACO PC Flex, APCM), building your VBC infrastructure, and assessing your readiness to take on risk. Primary-sourced throughout.

6 interactive modules with drag-and-drop exercises, scoring simulators, and a capstone project. Build real OKRs for your clinic using templates from top-performing FQHCs.

Interactive financial simulator with real PPS rates, 340B savings, and payer mix modeling. Test scenarios before making expensive decisions.

Expert-level briefings on PPS elimination, CalAIM expiration, 340B reform, and workforce retention strategies.

8 modules covering revenue, team-based care, scheduling optimization, BH integration, ECM operations, workforce retention, and financial modeling — with live simulator exercises.

Interactive compliance training with scenario-based exercises, policy templates, and audit-ready checklists. Keep your clinic inspection-ready year-round.

Visual weekly grid for staff scheduling. Optimize MA:provider ratios, compare shift patterns (4×10, 5×8), track coverage gaps, and export to Excel/PDF.

4 modules covering Privacy Rule, Security Rule, breach response, and daily HIPAA habits with real FQHC scenarios.

3 modules covering all 19 HRSA program requirements, the most common deficiencies, and a 90-day prep playbook.

3 modules on PPS billing, documentation requirements, the False Claims Act, and audit readiness for FQHCs.

3 modules: bloodborne pathogens & your Exposure Control Plan, sharps safety + PPE + the free hepatitis B vaccine, and post-exposure steps + SB 553 workplace violence prevention. Satisfies the annual §5193 training requirement.

3 modules: fraud vs. waste vs. abuse + the False Claims Act, the Anti-Kickback Statute + Stark Law + exclusion screening, and the 7 elements of an effective compliance program + how to report concerns (you're protected).

3 modules covering the foundations: what makes an FQHC different from any other clinic (Section 330 & required services), how the Sliding Fee Discount Program works, and how FQHCs get paid (PPS, UDS, and the revenue cycle). Primary-sourced from HRSA.

3 modules: CA scope of practice under BPC §2069–2071 (what MAs can and cannot do), the complete 5-element rooming workflow with SBAR communication, and how MA outreach drives FQHC UDS quality scores through care gap closure.

3 bilingual modules covering the CHW role in California: scope, CalAIM eligibility, Medi-Cal CHW benefit, motivational interviewing, care navigation, and system-level advocacy. Primary-sourced from DHCS and the CA CHW Certification curriculum.

3 modules grounded in the HHS CLAS Standards and the Tervalon & Murray-García framework: what cultural humility means vs. competency, implicit-bias mitigation in the clinical encounter, and trauma-informed approaches for diverse patient populations including undocumented communities.

3 modules for front-desk and patient-service staff: FQHC registration requirements and insurance verification, applying the Sliding Fee Discount Program correctly (including UDS self-pay tracking), and the scheduling and patient-flow practices that protect PPS revenue.

3 modules covering the FQHC's most valuable and audited program: the 340B savings mechanism and covered-entity eligibility, patient-definition and duplicate-discount rules, and the HRSA audit requirements (49% adverse-finding rate in FY2025) including the OPAIS registration and policy/procedure documentation.

3 modules on the Uniform Data System, FQHC's federally-required annual report: the UDS table structure and key clinical quality measures (child/adult preventive care, chronic disease control, behavioral health), common data-quality errors that trigger HRSA questions, and how UDS results flow into your Section 330 grant renewal and HRSA OSV.

3 modules on the shared roots of community health and worker dignity: the 1960s farmworker and civil-rights origins of health centers, the eras and milestones that shaped FQHC labor (NLRA, Medicare/Medicaid, Section 330, SB 525, H.R. 1), and the common-interest framework that ties patients, staff, and the organization together.

3 modules: fair profiles of the unions that represent California FQHC and safety-net workers (SEIU-UHW, NUHW, SEIU locals, CNA/NNU, 1199SEIU), the rules of the game under the NLRA (§7 protected activity, §8 unfair labor practices, the NLRB), and the organizing-to-first-contract lifecycle — even-handed for HR, union reps, and stewards.

3 modules on the defining disputes in California FQHC labor: strikes and work stoppages, the SEIU-UHW ballot measures and policy fights, and real NLRB cases — each presented with both the worker rationale and the management considerations, plus the posture spectrum from adversarial to partnership.

3 modules: the anatomy of FQHC total compensation (the components beyond base pay), how to read salary benchmarks and the SB 525 healthcare-wage schedule, and the basics of interest-based bargaining and what a strong contract contains — useful for a steward preparing proposals and an HR lead preparing management's side.

3 modules on the both/and payoff: labor-management partnership models (including the Kaiser LMP), the case that strong labor relations drive retention, quality, and financial sustainability, and a practical playbook of partnership practices both HR and union leaders can put in place — especially through the December 2026 cliff.

15 expert-curated lessons tracing the foundations of community health: primary care effectiveness, chronic disease management, behavioral health integration, and the AI revolution in documentation.

15 lessons covering the social mission of FQHCs: SDOH frameworks, CHW effectiveness research, health literacy, trauma-informed care, and serving undocumented communities.

3 modules for RNs and LVNs: scope, nurse-led care management, and triage, immunizations & team-based care.

3 modules: integrated care, screening & safety, and BH documentation & billing.

3 modules: the oral-health team, infection control, and Denti-Cal & access.

3 modules: the eye-care team, diabetic retinal screening, and Medi-Cal vision & EPSDT.