Question 1

What are OKRs and how do they work?

Accepted Answer

OKRs (Objectives and Key Results) are a goal-setting framework where an Objective is a qualitative, ambitious description of what you want to achieve, and Key Results are measurable outcomes that indicate progress. Some published aspirational-OKR implementations use a 0-1.0 scale and treat roughly 0.7 as a useful calibration signal; that is a convention, not a universal definition of success, and committed OKRs may target full delivery.

Question 2

How long does the FQHC OKR course take?

Accepted Answer

The course takes approximately 49 minutes to complete across 6 interactive modules. Modules include concept cards, exercises, illustrative community-health scenarios, and scoring practice. The capstone lets you write a practice OKR and request optional feedback on measurability, ambition, and alignment.

Question 3

Is the OKR course free?

Accepted Answer

Yes, the entire OKR course is free. It includes 6 modules, interactive exercises, scoring practice, and optional feedback in the capstone. The course is available in both English and Spanish.

Question 4

What is the difference between OKRs and KPIs?

Accepted Answer

KPIs (Key Performance Indicators) measure ongoing operational health — they track what you're already doing. OKRs drive change — they define what you want to achieve next. Example: a KPI might be 'patient no-show rate' (monitoring), while an OKR key result might be 'reduce no-show rate from 22% to 15% by Q2' (driving improvement).

Question 5

How can my FQHC team use OKRs together?

Accepted Answer

Use the Team OKR Sprint — a free 4-session async sprint where your executive team drafts OKRs together. Session 1 aligns on strategic priorities, Session 2 drafts objectives, Session 3 is a peer workshop for feedback, and Session 4 offers an optional readiness assessment covering measurability, alignment, and coverage.

Master OKRs for Your FQHC

What you'll learn

OKR Methodology

Scoring & Tracking

Optional AI Capstone

Course Modules

Have an executive team?