Patient Access & Front Desk Certificate

The front door of the health center, done right

Professional Certificate · FQHC Academy

4

Courses

4

CE hours

Foundational

Level

What you'll achieve

Master the front-of-house role that shapes every patient's experience — sliding-fee scale and eligibility, the FQHC mission and model, patient privacy, and cultural humility — so registration, enrollment, and check-in run smoothly and compliantly.

Courses in this specialization

1

Patient Access & Front Desk Excellence

30m0.5 CE

2

FQHC 101: New-Employee Onboarding

30m0.5 CE

3

HIPAA Essentials

30m1 CE

4

Cultural Humility & Trauma-Informed Care

32m0.5 CE

CE hours reflect clock hours of training, not accredited CME/CEU. Completion certificates document that training occurred and are designed to satisfy an organization's internal annual-training requirements (e.g., HIPAA, OSHA, fraud/waste/abuse) with an audit-ready record.

Academy/Specializations

Patient Access & Front Desk Certificate

The front door of the health center, done right

Professional Certificate · FQHC Academy

4

Courses

4

CE hours

Foundational

Level

What you'll achieve

Master the front-of-house role that shapes every patient's experience — sliding-fee scale and eligibility, the FQHC mission and model, patient privacy, and cultural humility — so registration, enrollment, and check-in run smoothly and compliantly.

Courses in this specialization

1

Patient Access & Front Desk Excellence

30m0.5 CE

2

FQHC 101: New-Employee Onboarding

30m0.5 CE

3

HIPAA Essentials

30m1 CE

4

Cultural Humility & Trauma-Informed Care

32m0.5 CE

CE hours reflect clock hours of training, not accredited CME/CEU. Completion certificates document that training occurred and are designed to satisfy an organization's internal annual-training requirements (e.g., HIPAA, OSHA, fraud/waste/abuse) with an audit-ready record.