eClinicalWorks Launches healowIQ + AI Workbench + healow Genie at FQHC-Dedicated Health Center Summit

At the eClinicalWorks Health Center Summit (Boston, May 6-8, 2026), eCW unveiled three agentic AI products to its FQHC user base: (1) healowIQ — point-of-care peer-reviewed evidence retrieval tool that pulls patient EHR data to surface relevant clinical research; (2) AI Workbench — agentic platform demoed automating payer prior-authorization website navigation end-to-end; (3) healow Genie — AI voice agent answering FQHC patient calls, with live FQHC production deployments referenced. Material because eClinicalWorks is the dominant FQHC EHR (deployed at hundreds of CA FQHCs) and these are bundled with the NACHC Select / NACHC-eClinicalWorks multi-year partnership (announced Nov 2025) — affordable access for FQHC budgets. Strategic implication for FQHC CIOs and CMOs: (1) Evaluate AI Workbench prior-auth automation against current manual workflow cost (median 3 FTE per 100K visits); (2) healow Genie may reduce call-center BPO costs for FQHCs without their own contact center; (3) healowIQ EBM tool may help front-line clinicians without needing a separate UpToDate / DynaMed subscription. Pairs with previously tracked Artera (300 FQHCs), Athelas AIR at Codman Square, and AltaMed-Abridge.