Kheir reported 60–100 daily resource visits and a 25–30% staffing response in May — local workload evidence, not a statewide rate

American Community Media reported on May 19 that Kheir Clinic was assisting an average of 60–100 people per day in person with a combined set of Medi-Cal enrollment, eligibility-loss, DPSS food-assistance, and other resource needs. Kheir said recent demand led it to expand Patient Resources staffing by 25–30% and extend hours, including Saturdays; the article also reported that some patients struggled with English-only notices.

These are Kheir-reported, time-bound service and staffing observations. They do not establish why every visit occurred, a statewide chilling-effect rate, the program mix by service, or staffing demand at another FQHC.

Patient and navigator instruction should use a short teach-back sequence: identify the notice and program, state the due date, describe the next action in the person's language, name the escalation contact, and confirm what documents the person should keep. Operations leaders can monitor de-identified counts by service type, language channel, time to first help, and resolution; finance must verify any reimbursement pathway against the actual program and contract.

Talent teams may describe Kheir's reported response as historical organization context, not a sector hiring signal. Never upload a notice, name, address, immigration category, income record, appeal, patient story, or clinical information to FQHC Talent.