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Every FQHC Academy course — free to learn, with a shareable completion record when you finish. Filter by role or level.
FQHC Academy · Bilingual
28
Courses
14
Specializations
16+
CE hours
Free
To learn
A sourced goal-setting framework adapted for community health
6 interactive modules with drag-and-drop exercises, scoring simulators, and a capstone project. Build practice OKRs with illustrative community-health scenarios and cited framework guidance.
Source-led operating practice for FQHC managers
8 modules on payment-source verification, team design, scheduling tests, service integration, ECM contracts, workforce planning, local evidence review, and a governed 90-day plan. Exercises use organization-owned inputs and do not promise revenue, ROI, or a universal staffing model.
Pass your Operational Site Visit with confidence
3 modules covering all 19 HRSA program requirements, the most common deficiencies, and a 90-day prep playbook.
PPS billing rules, documentation, and fraud prevention
3 modules on PPS billing, documentation requirements, the False Claims Act, and audit readiness for FQHCs.
Strikes, ballot measures, and NLRB cases — both sides, fairly
3 modules on the defining disputes in California FQHC labor: strikes and work stoppages, the SEIU-UHW ballot measures and policy fights, and real NLRB cases — each presented with both the worker rationale and the management considerations, plus the posture spectrum from adversarial to partnership.
Total comp, the SB 525 wage floor, and interest-based bargaining
3 modules: the anatomy of FQHC total compensation (the components beyond base pay), how to read salary benchmarks and the SB 525 healthcare-wage schedule, and the basics of interest-based bargaining and what a strong contract contains — useful for a steward preparing proposals and an HR lead preparing management's side.
Protect patient privacy — the rules every FQHC worker must know
4 modules covering Privacy Rule, Security Rule, breach response, and daily HIPAA habits with real FQHC scenarios.
Supplemental bloodborne-pathogens concepts and setting-specific workplace-violence duties
3 modules on bloodborne pathogens, sharps safety, PPE, your free hepatitis B vaccine, what to do after an exposure, and which California workplace-violence rule (§3342 or §6401.9) covers your site. This course supplements — it does not replace — the §5193 training and Exposure Control Plan your employer must provide.
FWA concepts, authority-specific controls, and reporting channels
3 modules on fraud, waste, abuse, the False Claims Act, Anti-Kickback Statute, Stark Law, exclusion controls, OIG's seven voluntary, nonbinding compliance-program elements, and reporting channels. Training cadence and anti-retaliation protection depend on the governing law, program, contract, policy, and facts.
What every new hire needs to know on day one
3 modules covering the foundations: what makes an FQHC different from any other clinic (Section 330 & required services), how the Sliding Fee Discount Program works, and how FQHCs get paid (PPS, UDS, and the revenue cycle).
FQHC economics for everyone who works in one
4 modules in plain language: where your health center's money comes from, why a visit is paid one flat rate, what the 340B pharmacy discount actually is, and how your own work connects to whether the doors stay open. Written for every role, not just finance.
The job nobody trained you for
5 modules for the supervisor who was an MA or a CHW last month: running a real one-on-one, giving feedback that lands, delegating to the top of everyone's license, handling a corrective-action conversation, and noticing burnout before it takes someone.
The numbers your team actually moves
4 modules on the operating numbers a manager owns — visit volume, no-shows, panel size, the quality measures that roll up from your team, top-of-license staffing, and how to plan a site through funding uncertainty without panicking anyone.
Section 7, the steward, and Weingarten
3 modules on the labor law a supervisor actually touches: what Section 7 protects, the four things an employer may not do, how the steward relationship and a grievance really work, and what to do when an employee asks for a representative.
Outreach, navigation, advocacy, and the voluntary C3/HCAI framework
3 bilingual modules on California CHW roles, CalAIM eligibility, the Medi-Cal CHW benefit, motivational interviewing, navigation, advocacy, and the voluntary HCAI training best-practices framework. That framework is not state certification or accreditation.
Registration, sliding fee, scheduling, and patient flow
3 modules for front-desk and patient-service staff: FQHC registration requirements and insurance verification, applying the Sliding Fee Discount Program correctly (including UDS self-pay tracking), and the scheduling and patient-flow practices that protect PPS revenue.
CA scope of practice, rooming mastery, and care gap closure
3 modules: CA scope of practice under BPC §2069–2071 (what MAs can and cannot do), the complete 5-element rooming workflow with SBAR communication, and how MA outreach drives FQHC UDS quality scores through care gap closure.
CLAS Standards, implicit bias, and serving diverse FQHC communities
3 modules grounded in the HHS CLAS Standards and the Tervalon & Murray-García framework: what cultural humility means vs. competency, implicit-bias mitigation in the clinical encounter, and trauma-informed approaches for diverse patient populations including undocumented communities.
Drug pricing, eligibility rules, and the HRSA audit trail
3 modules on covered-entity eligibility and registration, patient-definition and Medicaid duplicate-discount controls, contract-pharmacy governance, OPAIS accuracy, and how to read finalized HRSA audit results without a denominator-free rate.
From PPS to risk — get paid for outcomes, not just visits
6 interactive modules: PPS vs. value, California's FQHC APM and CalAIM, ECM & Community Supports operations, the federal model landscape (MSSP, ACO REACH→LEAD, ACO PC Flex, APCM), building your VBC infrastructure, and assessing your readiness to take on risk.
HRSA's annual scorecard — how to get it right
3 modules on the Uniform Data System, FQHC's federally-required annual report: the UDS table structure and key clinical quality measures (child/adult preventive care, chronic disease control, behavioral health), common data-quality errors that trigger HRSA questions, and how UDS results flow into your Section 330 grant renewal and HRSA OSV.
Top-of-scope nursing in community health
3 modules for RNs and LVNs: scope, nurse-led care management, and triage, immunizations & team-based care.
The unions in FQHC labor and the labor law everyone should understand
3 modules: fair profiles of the unions that represent California FQHC and safety-net workers (SEIU-UHW, NUHW, SEIU locals, CNA/NNU, 1199SEIU), the rules of the game under the NLRA (§7 protected activity, §8 unfair labor practices, the NLRB), and the organizing-to-first-contract lifecycle — even-handed for HR, union reps, and stewards.
Where FQHCs and the labor movement come from — and why they share a mission
3 modules on the shared roots of community health and worker dignity: the 1960s farmworker and civil-rights origins of health centers, the eras and milestones that shaped FQHC labor (NLRA, Medicare/Medicaid, Section 330, SB 525, H.R. 1), and the common-interest framework that ties patients, staff, and the organization together.
Evaluate labor-management options with local evidence and governing duties
3 modules examining labor-management partnership models, local tests of possible workforce, quality, and financial effects, and a planning playbook that keeps each funding authority, governing fact, and date separate.
Integrated, trauma-informed behavioral health
3 modules: integrated care, screening & safety, and BH documentation & billing.
Eye care as primary care
3 modules: the eye-care team, diabetic retinal screening, and Medi-Cal vision & EPSDT.
Source-led scope, safety, benefit, and reporting verification
3 modules on task-specific scope verification, infection-control and exposure-plan distinctions, member-specific Medi-Cal Dental benefit checks, local access policy, and reporting-year UDS specifications. The exercises do not determine coverage or provide legal, clinical, billing, or financial advice.
CE hours reflect clock hours of training, not accredited CME/CEU. Completion records document that training occurred; they do not by themselves satisfy a law, payer rule, license requirement, or an organization's training policy.