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For anyone new to a community health center, in any role. You will be able to explain what makes a Federally Qualified Health Center (FQHC) different from a private clinic, how the sliding fee discount works for patients, and how your center gets paid.
New-hire onboarding · 3 × 7-minute modules
0.25
training hours
21
minutes
3
modules
Free completion record · No sign-up needed
Built for medical assistants, front desk staff, community health workers, nurses and providers. It takes about 21 minutes, and each module ends with one thing you can do this week.
Name the federal law behind your center (Section 330), explain why most of its board members are patients, and list the services every center must offer
Tell a patient that nobody is turned away for being unable to pay, explain which discount tier they land in, and apply it when you register them
Explain how one visit becomes one payment, why what you write in the chart matters, and what the yearly federal report needs from you
What is an FQHC?
The law behind your health center, the board that runs it, and the services it must offer
The Sliding Fee Discount Program
Income tiers, nominal charges, and applying the discount at the front desk
How FQHCs Get Paid
How a visit becomes a payment, the yearly report, and the people who handle it
Free, bilingual courses that pair well with this one.
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Write a decision about a case, then improve it. There's no quiz and no completion record.
Free completion record · No sign-up needed
English and Spanish