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The founder of modern management · 1909–2005
The worker is an asset, not a cost.
The most influential management thinker of the 20th century, Drucker coined "knowledge worker" and championed management by objectives — aligning each person's goals with the organization's so people manage themselves toward shared results.
Management by objectives & the knowledge worker
Drucker argued organizations should set clear, shared objectives and then trust skilled people to reach them — and that workers are the chief resource to be developed, not a cost to be minimized.
When people own goals they helped set, they perform better and find more meaning — the organization's results and the worker's growth move together.
Clear, shared objectives (the heart of OKRs) let an FQHC's people and its mission win at the same time.
“The most valuable asset of a 21st-century institution is its knowledge workers and their productivity.”— Peter Drucker
Source: Peter F. Drucker, "The Practice of Management"
The framework they used
The Common-Interest Framework