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Know your walk-away, and the zone where a deal is possible.
BATNA is your Best Alternative To a Negotiated Agreement — your benchmark for any offer. ZOPA is the Zone Of Possible Agreement — the overlap between what each side will accept. Together they tell you when to settle and when to walk.
If a clinic's BATNA to a strike is a costly temp-staffing plan, and the union's BATNA is lost wages, the ZOPA is the settlement both sides prefer to those alternatives.
The side that knows its BATNA negotiates from clarity instead of fear.
Learn this in a course
Benefits, Benchmarks & Bargaining