A repeatable method for solving workplace problems jointly.
The problem-solving engine behind labor-management partnerships. A structured sequence that takes a shared problem all the way to a durable, agreed solution.
When to use it
Standing labor-management committees and recurring operational problems.
Anything where both sides own the outcome.
How to use it
1Define the issue as a question.
2Surface each side's interests.
3Set the standards a good solution must meet.
4Brainstorm options.
5Evaluate options against the standards.
6Choose and refine the solution.
7Agree on who does what, by when — and review.
Takeaway
A shared method turns "us vs. them" into "us vs. the problem."