Question 1

What are OKRs and how do they work?

Accepted Answer

OKRs (Objectives and Key Results) are a goal-setting framework where an Objective is a qualitative, ambitious description of what you want to achieve, and Key Results are 2-5 measurable outcomes that indicate whether the objective is being met. OKRs are typically set quarterly and scored on a 0-1.0 scale, with 0.7 considered successful.

Question 2

How long does the FQHC OKR course take?

Accepted Answer

The course takes approximately 45 minutes to complete across 6 interactive modules. Each module includes concept cards, exercises, and a scoring simulator. The capstone at the end lets you write real OKRs for your FQHC and get AI-powered critique on measurability, ambition, and alignment.

Question 3

Is the OKR course free?

Accepted Answer

Yes, the entire OKR course is completely free. It includes 6 modules, interactive exercises, scoring simulators, and an AI-powered capstone critique. The course is available in both English and Spanish.

Question 4

What is the difference between OKRs and KPIs?

Accepted Answer

KPIs (Key Performance Indicators) measure ongoing operational health — they track what you're already doing. OKRs drive change — they define what you want to achieve next. Example: a KPI might be 'patient no-show rate' (monitoring), while an OKR key result might be 'reduce no-show rate from 22% to 15% by Q2' (driving improvement).

Question 5

How can my FQHC team use OKRs together?

Accepted Answer

Use the Team OKR Sprint — a free 4-session async sprint where your executive team builds real OKRs together. Session 1 aligns on strategic priorities, Session 2 drafts objectives, Session 3 is a peer workshop for feedback, and Session 4 runs an AI readiness assessment to check measurability, alignment, and coverage.

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